Get Fewer Support Emails
& More Excited Customers
Help customers help themselves by building a self-service knowledge base that
guarantees 50% less support emails and more excited customers.
Help customers help themselves by building a self-service knowledge base that
guarantees 50% less support emails and more excited customers.
Imagine having all of your FAQs, tutorials and company policies well documented in a single place, your support teams will only need to share a url to explain a complicated question.
Most customers would rather find their answer immediately rather than having to create a support ticket and wait for a timely reply. Help them succeed and reduce support costs with self-help articles and tutorials.
Having valuable relevant content on your site sends a positive signal to the Google search engine. How-to articles and FAQs will improve your website ranking and will get your site in front of more potential customers.
Easily integrate into your existing WordPress website. Install our Knowledge Base WordPress plugin and start creating your knowledge base in seconds.
Easily customize your wpDocs knowledge base naming to match a customer's existing site and brand.
Our plugin takes the hassle out of creating and managing an informational system.
Create step-by-step instructions with our innovative modularized wysiwyg interface. No HTML or coding skills required, simply write out your steps title and description, point and click, upload your images and you are done.
In today's technology-driven society, transparency across popular devices is crucial. wpDocs automatically optimizes your documentation for display across desktops, laptops, tablets, mobile devices and more.
wpDocs takes the complexity out of collaboration. Since it is a cloud-based application it is designed to allow for easy, productive and efficient collaboration, letting you focus on the content.
Keep your content organized and easy to find for your end users using the tagging and categories features. Often a knowledge base authors terms used to create documentation are not the same as the jargon that the end user would use when searching for help.
Automatically structured in way that makes it easy for people to find your documentation when using Google – and other search engines – to find your content.
This versatile plugin supports multiple sites when you utilize our Business and Agency packages, allowing you to share information and expand your reach across several sites.
*Advanced Feature for Business or Enterprise license holders.
wpDocs easily allows me to train up my large volunteer base with just-in-time information. My volunteers are empowered to troubleshoot technical problems with any device without me needing to stand right beside them. Keep up the great work!
Evan
Communications Assistant
St Hilary's Anglican Church
Here are some resources to get started with the wpDocs Knowledge Base.
No, but we offer a 14-day money back no questions asked guarantee.
Yes! We provide both self help documentation with our knowledge base and email support.
Yes. This product is designed to work with any theme.
No, our product only requires a one-time payment. See our pricing.
We are a real company with real humans. We are always available for support to help you in a timely professional manner.
Well, if you can use WordPress, then you can use wpDocs.
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